L.M. Clark Customs Brokers Ltd

CARM Client Portal is live!

CBSA is pleased to announce the launch of the CARM Client Portal!

The CARM Client Portal is available to importers, customs brokers and trade consultants at Release 1, and includes the ability to view transactions and statements of account, request rulings, and pay invoices online.

Visit the CBSA website for more information on CARM and client support.

What is CARM?

CBSA Assessment and Revenue Management (CARM) is a multi-year initiative designed to transform the collection of duties and taxes for goods imported into Canada.

Through CARM, the CBSA will modernize and enhance the process of importing commercial goods. All importers are required to register in the CARM Client Portal (CCP).

Please contact L.M. Clark Customs Broker Ltd.to find out more information on it and please also click on the link below that will take you directly to the CARM website.


How Importers can prepare for CARM:

    1. In your company, you will have to designate an employee who will be your Internal Business Account manager (BAM).
    This person should have access to your CRA (Canada Revenue Agency) account.
    Under this role, the employee will be responsible for the functionality of the portal and approving any access to your account with internal employees and your customs broker.
    2. Once your BAM has been determined, they will be responsible for registering your company in the CARM Client Portal (CCP). Authentication will be handled one of two ways:

    GC Key: https://clegc-gckey.gc.ca/j/eng/FQ-02

    CRA Sign in Partner: https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services/sign-partners-help-faqs/using-a-sign-partner.html

    The user account will be linked to your current business number.
Important: All importers must register in the CARM Client Portal by May of 2022 or else they will not be allowed to import into Canada.
    3. Once you have registered your business for CARM this will allow you to delegate third party access to your portal including your customs broker.
    4. CARM requires all importers to post security with CBSA to guarantee the payment of duties and taxes before goods will be released by customs.
    All importers will require a bond and the surety companies will see a large amount of applications in a short period of time.
    Please contact us and we can help you secure a bond before the deadline approaches.
    A minimum bond of $25,000.00 or 50% of your highest monthly accounts receivable (duty and GST) will be required.

For more infomation about on-boarding to the CARM Portal, Please view the following PDF.

CARM Video Instructions

How To Create Login Credentials and a User Account in the CARM Client Portal

How to set up a delegation of authority for a third party service provider

A full List of CARM Video Instructions


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